General Settings and Setup

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Website's Indexed product fields

Learn how Hello Retail indexes product fields, which fields are always indexed, how Search and Page Design usage affects indexing, and how to re-index.

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Website's Product Grouping

Set up Product Grouping to control variant de-duplication by title and image so Search, Recommendations, and Email return a single product per group.

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Introduction to feeds

Overview of Hello Retail feed integrations, including formats, access, scheduling, processing, permissions, history, and run management for technical teams.

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How to Add Users to your Hello Retail Account

Invite and manage users in your Hello Retail account, including sending invitations, deleting invites, revoking access, and transferring ownership.

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Manage the Price of Recommended Products

Configure price filters for Hello Retail Recommendations. Use fixed thresholds or dynamic values like $price, $user.avgPrice, and free-shipping logic.

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How to Add Product Recommendations to your Webshop

Add Hello Retail product recommendations by placing the generated div IDs in your HTML and configuring placement settings in the dashboard.

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Product Recommendations — Filters

Use Filters to control Hello Retail product recommendations by brand, color, category, price, and more, using your catalog data across site, email, and other placements.

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Product Lookup

Product Lookup provides a complete view of your product data in Hello Retail. Inspect product details, control visibility, refine clusters and tags, review changelogs, and validate feed values to ensure accurate display across recommendations, search, and other services. Learn more about metadata here.

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Pinned Products

Control Hello Retail recommendations by pinning or blacklisting products for Alternatives and Bought Together, managed in Product Lookup settings.

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How to Re-Synchronize the Product Feed

Learn how to manually re-synchronize your Hello Retail product feed to import recent changes like prices and stock from the dashboard.

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How to Re-Synchronize the Content Feed

Manually re synchronize your Hello Retail content feed to refresh indexed pages for Search. Steps to trigger a feed update from Data Setup.

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Filter IPs — Exclude Your Own Network From Tracking Statistics

Configure IP filtering in Hello Retail to exclude internal traffic from tracking and statistics. Add single IPs or wildcard ranges, then save to apply.

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