General Settings and Setup

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Website's Indexed product fields

When a website has been set up in our system and we've had a chance to load in some of its product data; the system then know about the fields that are available for the products of that website in our system. From this list of fields, some of them will be standard product fields (like "price" or "title") fully compatible with our system and others will be custom ones.

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Website's Product Grouping

The concept of Product Grouping is tightly coupled to the web-shop concept of having variant products (some platforms call it "configurable products") - the way of having 1 main specific product that can have multiple variants (i.e. a specific sofa in multiple colors).

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Introduction to feeds

This article deals with the overall role of feeds, in a successful integration between your webshop and Hello Retail. For an in-depth guide to the technical requirements and possibilities when creating feeds, we refer to developer.helloretail.com/guides/feeds/

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How to Add Users to your Hello Retail Account

In this guide, you can read and learn about how to add more users to your Hello Retail account. If you would like to share access of your account in the dashboard with other people - for example to an external person from another bureau or agency that you're allocating work to or a person within your company - in any case and regardless of the use case, you can invite more users to access the account. With this, it is also possible for a user and/or agency with multiple connections to different companies to access various dashboards of these companies under 1 email.

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Manage the Price of Recommended Products

In this guide, you can read and learn about managing the prices of recommended products.

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How to Add Product Recommendations to your Webshop

The Hello Retail product recommendations can display relevant products on any kind of page on your shop. The exact location on a page depends on the placement of a so-called "div" that Hello Retail uses as a target for the product recommendations. Therefore, you will need to edit the HTML on your shop and input the "div" at the location you wish for the recommendation boxes to appear on your site.

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Product Recommendations — Filters

When you configure product recommendations, whether it is on your webshop, in Triggered Emails or Newsletter Content, Filters allows you to select specific groups of products based on brand, colour, category, price range, and more depending on the data available about your products.

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Product Lookup

Product Lookup gives you a complete overview of your product portfolio in Hello Retail. It allows you to view product details, manage visibility across services, refine clusters and tags, track changes, and check feed values. This helps ensure your products are displayed correctly and optimized for recommendations, search, and other Hello Retail features. You can read more about metadata here.

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Pinned Products

The Pinned Products functionality in Hello Retail allows you to fine-tune product recommendations by pinning or blacklisting specific products. This ensures that the most relevant items appear together, improving customer experience and conversions. It can be found within the Product Lookup feature.

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How to Re-Synchronize the Product Feed

In this guide, you can read and learn about how to Re-Synchronize your product feed.

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How to Re-Synchronize the Content Feed

In this guide, you can read and learn about how to re-synchronize your content feed on your webshop.

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Filter IPs — Exclude your Own Network From Tracking Statistics

In this guide, you can read and learn about filtering IP addresses to be .

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