ScanNet Installation Guide¶

Activate the Hello Retail module in ScanNet Webshop¶
Hello Retail integrates with ScanNet Webshop via the Hello Retail app. Follow the steps below to install and configure it.
First, log in to your ScanNet Webshop admin account: https://webshop-admin.scannet.dk/.
Install the Hello Retail app¶
Navigate to Apps, search for Hello Retail, and click the Hello Retail app.

Click Installer app.

Click Indstillinger to start configuring the app.

The Hello Retail app is now installed and active. Complete the remaining steps below to finish the setup.
On the next page, ScanNet shows a checklist of what to do. The steps below cover the same process in detail.
Insert script in the header¶
Copy the listed code snippet to your clipboard (Ctrl+C on Windows or Cmd+C on macOS):

Insert the code in the header by navigating to Webshop -> Design and clicking Ret design on the active design.

Click Indsæt Javascript.

Paste the code snippet under Sidens header and click Gem.

Add your product-feed to Hello Retail¶
Please send your product feed URL to Hello Retail Support: support@helloretail.com
Note
Replace YOUR_WEBSHOP_DOMAIN with your ScanNet webshop domain.
Create a blank page for search results¶
You need to create a new page so Hello Retail can render search results for users.
Here’s how to create this page in the site tree:
Navigate to Webshop -> Sider and click Opret kategori.

Give the category a suitable title and make sure it is hidden. Click Gem.

Navigate back to Sider and create a new page in the newly created category.

Configure the page as shown below. The page must be visible to all users but not listed in any navigation menus. Click Gem at the bottom.

The page is now created with the URL http://YOUR_WEBSHOP_DOMAIN/sogeresultater/. Verify the page exists by visiting the URL.
Once verified, send the URL to Hello Retail Support: support@helloretail.com, along with the name of your shop. The next section also ends with sending information to Hello Retail, so you can include both in the same email.
Provide historical order data¶
To optimize Hello Retail recommendation algorithms, you can provide a historical order feed for analysis. Follow these steps to generate it:
Navigate to Ordrer -> Alle ordrer and click Eksportér.

Choose Ordrer and the format XML, then click Næste.
Select the following data to share with Hello Retail:
- Ordre - Generelt - Total
- Ordre - Ordrelinjer - Produkt id, Varenummer, Produkt titel, Variant titel, Diverse titel, Antal, Pris
- Ordre - Kundeoplysninger - Kunde e-mail
Select orders based on Period, reflecting the last two years:
- Check the radio button: Efter periode.
- Change the Start date to two years back.
Click Næste when done.
As the final step, provide a name, e.g., Hello Retail, and click Download.
Now, send this historical order feed to support@helloretail.com. We will upload the data to your account to accelerate training and improve recommendation relevance.
Configure Webshop¶
After the installation and onboarding flow, make sure your webshop is configured. Read this guide for details: