Skip to content

How to fix jumping recommendations

clock Avg. 1 min read
·
calendar Last updated on December 16, 2025

How to fix jumping recommendations

If Hello Retail recommendation boxes jump or shift on your site, use this guide to stabilize them. Recommendations render asynchronously; a defined minimum height prevents layout shifts while content loads.

TL;DR: For this fix to work, your setup must use our recommended <div> containers from this page: /general-setup/how-to-add-product-recommendations-to-your-webshop/

To fix jumping recommendations on your site, add this inline style to each recommendation container div after the class="hr-XXX" attribute and before the >:

style="min-height: 300px; width:100%; background: transparent; visibility: visible;"

If you added the code correctly, it should look like this:

<div class="hr-frontpage-box-1" style="min-height: 300px; width:100%; background: transparent; visibility: visible;"></div>