Types and Setup of Triggers

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Changing font for Triggers

If you wish to change the typeface of your triggered emails, you can change it to a Google font. Keep in mind that it doesn't work with all email providers; in this case, the text presentation is in a fallback font.

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Abandoned Cart Design - Triggered Emails

In this guide, we will go through the design for an abandoned cart trigger email. You should already have made a base design. If you have already made a base design, you are good to go.

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Price Drop Design - Triggered Emails

In this guide, we will go through the design for price drop triggered email. You should already have made a base design - see how here. If you have already made a base design, you are good to go.

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Back in Stock Trigger Design

In this guide, we will go through how to set up the design for back in stock trigger emails. Prerequisite: You should already have made a base design. You can read more about how to that here.  When you have the base design then you can proceed with this guide.

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Post Conversion Design - Triggered Emails

In this guide, you can read and learn about the design for post conversion trigger emails. You should already have made a base design - You can see how to do it here.  When the base design have been completed then proceed with this guide.

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How to set up cart tracking

First, you have to allow Hello Retail to track cart contents. This information is needed to send out personalized abandoned cart email notifications, as of Triggered emails, featuring the image, title, and price of the product the customer has left behind.

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Setting up the Abandoned Cart Trigger

Here's a simple step-by-step guide on how to enabled and set up an Abandoned cart trigger email:

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Setting Up the Price Drop Trigger

In this guide, you can read and learn about how to set up the price drop trigger for triggered emails.

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Setting up the Post-Conversion Trigger

In this guide, you can read and learn about how to set up the post-conversion trigger for triggered emails.

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Cart Specific URL for Abandoned Cart Emails

In this guide, you can read and learn about URLs that pertains to the cart for abandoned cart emails.

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Avoid sending abandoned cart emails to converted users

The abandoned cart trigger as a part of Triggered emails, is 100% based on tracking of visitors events throughout their visit (session) on a webshop. For Abandoned cart to work, tracking of carts and all conversions are essential.

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