Review Product Page Recommendations
Product Page Recommendations
Here is a list of things we recommend you to go through to make sure your recommendations on your product page are working as expected.
Before you start testing your solution from Hello Retail, please make sure that you are logged into your account at: https://helloretail.com/company/signin.html
After you have logged in, please go to your website address to start the review.
Important: When you enable product recommendation boxes on your website, they won't be live for all customers before you click "Make Live". The benefit is that you can review it, without the boxes being visible to your website visitors.
The first step is to enable Live Test of your recommendation boxes.
- Navigate to a product page on your website.
- Click the Hello Retail icon on the bottom left side to open the Hello Retail panel.
- Navigate to Product Boxes, and toggle "Show" on for the recommendation boxes you want to display.
- Close the widget panel by clicking the Hello Retail icon again
- Refresh the page in your browser (On Mac: CMD+R / On Windows: CTRL+R).
If you have a recommendation that includes a slider, make sure it is working properly.
Verify that the colors match the visual identity of your website.
Verify that the prices are displayed the same across the whole website.
Verify that the placement of recommendation boxes are placed correctly.
Verify that the badges are shown correctly (e.g. new/on sale).
If your recommendations include a buy button function, please verify that the buy buttons work as intended.
(If there are multiple variants of a product, the buy button should redirect to the master product).
Verify that the products that are shown in the recommendations are relative to the product page your viewing.
When you have checked that every recommendation box on the product page works as expected, you can now push your recommendations live.
You do this by opening the Hello Retail widget panel from where you navigate to Product Boxes and here you select the recommendations you want to push live and click the "Make Live" button.
If you experience any problems, don't hesitate to contact us at firstname.lastname@example.org.
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