Welcome to Hello Retail’s
Support Documentation
Find guides, FAQs, and troubleshooting to help you get the most out of Hello Retail.
Get Started with Hello Retail
Introduction to Hello Retail and learn the essential first steps for getting started with the solution.
Get started →
4 mins read 
Online Store Platforms
Get started with ease using Hello Retail with one of our partnered Online Store Platforms.
Find your Platform →
30 Articles 
Newsletter Platforms
Find Newsletter Content and Triggered Email setup guides for Newsletter Platforms we have partnered up with.
Find your Platform → 17 Articles Connect Your Store
Recently Popular
Banners
This guide explains how to place eye-catching banners alongside your Hello Retail product listings. It walks you through the setup process, creating campaigns, and refining each banner to fit its context perfectly.
Get started → 6 min read Retail Media
Retail Media is an advertising approach where brands promote products within retail environments, such as online search results or product recommendations.
Read more → 10 min read Product Lookup
In this guide, you can read and learn about how to utilize the Product Lookup function and how it works.
Read more → 8 min read Newsletter Platforms
Articles by Product
Personalized Search
Use Hello Retail's Search to deliver personalized, relevant product results for every query.
Go to search Articles → 17 Articles 
Product Recommendations
Deliver personalized, tailored product suggestions that drive higher conversion rates and turn more users into customers.
Go to Recommendation Articles → 17 Articles 
Category + Brand Pages
Pages enable you to deliver personalized category and brand pages that reduce bounce rates and increase conversions.
Read more → 10 Articles 
Newsletter Content
Use Newsletter Content to embed personalized product recommendations for each recipient.
Go to Newsletter Content Articles → 10 Articles 
Triggered Emails
Triggered Emails is yet another powerful tool from Hello Retail. Learn how it works and how to set it up.
Go to Triggered Email Articles → 25 Articles 
Retail Media
Turn your store traffic into revenue with product & banner placements.
Go to Retail Media Articles → 2 Articles 
Audience
In this section, you can read and learn about Audience. This solution helps you create the perfect segment for custom marketing campaigns.
Go to Audience Articles → 6 Articles 
Insights
Insights is a feature created to keep you updated about recent trends and events happening in the e-commerce market and around your webshop.
Go to Insights Articles → 1 Articles