SmartWeb Installation Guide

SmartWeb Installation Guide

To get started with helloretail on your SmartWeb webshop, please follow these initial steps to get started:

Step 1: Login to your SmartWeb admin account:

Step 2: Navigate to Moduler > helloretail


Step 3: Insert your helloretail partner ID and save:


Step 4: Now the helloretail module is activated in your SmartWeb webshop. Please follow the next steps below, to complete your setup.

Copy the JavaScript below and insert it into: Kontrolpanel > Design Manager > Ret design > Indsæt Javascript > sidens head:

<script type="text/javascript">
(function() {
var aws = document.createElement('script');
aws.type = 'text/javascript';
if (typeof(aws.async) != "undefined") { aws.async = true; }
aws.src = (window.location.protocol == 'https:' ? '' : '') + '/scripts/company/awAddGift.js#YOUR_PARTNER_ID';
var s = document.getElementsByTagName('script')[0];
s.parentNode.insertBefore(aws, s);

Important: Once you have pasted it you should replace YOUR_PARTNER_ID with your own helloretail ID. You can find this by logging into your account.

Here's a guide, on how to find the section where you can insert the helloretail JavaScript in your SmartWeb account:

Step 1:


Step 2:


Step 3:


You have two options on how to add a product-feed to Hello Retail. 

1. You must set up API access between SmartWeb and Hello Retail, for this follow this guide here

2. This option is only for customers, who have been specifically instructed to do otherwise. This option is to send your product-feed as a URL to our support at



Important: Please replace YOUR_WEBSHOP_DOMAIN with your own webshop domain.

You’ll need to create a new page, for helloretail to be able to display the search results to the user.

Here’s how you’ll crate this new page in the site-tree:

Step 1: Create a new folder, call it: “helloretail sider”. Note: This page has to be hidden.



Step 2: Create a new page, call it: “Søgeresultater”. Place this page in the “helloretail sider” folder, you just created in the previous step. Note: This page should not be displayed in the navigation.


Step 3: No drag the “helloretail sider” folder to the root of your site-tree and then drag the “Søgeresultater” page into the “helloretail sider” folder.


Step 4: Now the page should be published. Navigate to: http://YOUR_WEBSHOP_DOMAIN/soegeresultater/ to verify. Note: replace YOUR_WEBSHOP_DOMAIN with the actual doamin of your webshop, e.g.:

Step 5: Once you’ve verified the page exists, please send the URL to helloretail support:

To optimize helloretail recommendation algorithms you can provide a historical order feed, for helloretail to analyze. Please follow these simple steps to generate a historical order feed:

Step 1: Navigate to Moduler > Eksport:


Step 2: Choose Ordrer in the data drop-down (called: "Vælg data") and click Next ("Næste"):


Step 3: In this step, you'll have to select the data to share with helloretail – please select the following:
 - Ordre linjer: Produkt id, Varenummer, Produkt titel, Variant titel, Antal, Pris
 - Kundeoplysninger: Kunde e-mail
Please also make sure to select orders based on Period, reflecting the last two years:
 - Check the radio button: By period ("Efter periode")
 - Change the Start date to go back two years:
Click Next ("Næste")

Step 4: As the final step, provide a name – e.g. helloretail and click the Download button: 


Step 5: Now, please send this historical order feed to helloretail – for helloretail to train the recommendation algorithm before you get started with helloretail.

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