Setting Up the Price Drop Trigger

Setting Up the Price Drop Trigger

  • updated 1 yr ago

In this guide, you can read and learn about how to set up the price drop trigger for triggered emails.

Steps on How to Set Up the Price Drop Trigger

  1. Start by logging into your Hello Retail account. On the dashboard view, navigate to the left-hand side menu. Under the Emails section, click on Triggered Emails to unfold the drop-down menu.
  2. Next, from the drop-down menu, click on Price drop.

  3. Start by enabling the trigger and specify when the email should be sent along with the subject line of the email.

    You also need to specify the rules for sending out these notifications. You can control this by setting a minimum percentage a price should drop – before a notification is triggered for a customer, along with the timeframe and number of times the customer must have viewed the product in your webshop.

  4. As the next step, you can specify a subject line and what design you want to use.

  5. Configure permission settings, where you can choose to send Hello Retail branded trigger.

  6. Optionally you can choose to show additional related products in the email, to the products dropping in price – to potentially inspire the customer with related and relevant products.

    Just choose the number of additional related products to show – as well as the rules of showing the related products.

  7. Finally, Save your changes – and the Price drop trigger is ready.
Note To preview how the email actually will look in your inbox, you can always try to send a test email, directly to your inbox.


If you have any questions about this guide, then please contact Support or your designated Account Manager about this.

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