Setting up the Price drop trigger

Setting up the Price drop trigger

Here's a simple step-by-step guide on how to enabled and set up the Price drop trigger email:

  1. To enable the Price drop trigger, navigate to Triggered Emails > Price drop.
    Here you can enable the Price drop trigger.
  2. Start by enabling the trigger and specify when the email should be sent along with the subject line of the email.

    You also need to specify the rules for sending out these notifications; you can control this by setting a minimum percentage a price should drop – before a notification is triggered for a customer, along with the timeframe and number of times the customer must have viewed the product in your webshop.
  3. As the next step, you can specify a subject line and what design you want to use.
  4. Configure permission settings, where you can choose to send Hello Retail branded trigger.
  5. Optionally you can choose to show additional related products in the email, to the products dropping in price – to potentially inspire the customer with related and relevant products.

    Just choose the number of additional related products to show – as well as the rules of showing the related products.
  6. Finally, Save your changes – and the Price drop trigger is ready.


  • To preview how the email actually will look in your inbox, you can always try to send a test email, directly to your inbox.
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