How to fix jumping recommendations

How to fix jumping recommendations

  • updated 2 yrs ago

If you are experiencing that your Hello Retail Recommendations are "jumping" on your site. This guide is for you.

TL;DR - For this fix to work you have to make sure your setup is using our recommended <div>'s from this page: https://support.helloretail.com/t/q5aq0y/  

 

To be able to fix jumping recommendations for your site please add this code to your div boxes after the class="hr-XXX" ends and before the >:

style="min-height: 300px; width:100%; background: transparent; visibility: visible;"

If you added the code correctly, it should look something in the lines of: 

<div class="hr-frontpage-box-1" style="min-height: 300px; width:100%; background: transparent; visibility: visible;"></div>
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  • 2 yrs agoLast active
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