Jetshop Installation Guide

Jetshop Installation Guide

This guide is for the ”Responsive Base” platform. A guide for Jetshop Flight is not yet available.

Install the Hello Retail partner JavaScript

For Hello Retail to work on your Jetshop webshop, you'll have to add the partner JavaScript. Please follow these simple steps to do this.

Step 1: Log in to your Jetshop admin panel

Step 2: Navigate to Inställningar > Scripthantering and click edit on ”All pages”. 


Step 3: Tick the box Inkludera skript för bodytaggen and copy/paste your Hello Retail partner JavaScript and a cart tracking snippet into the Script i bodytaggen field:

<script type="text/javascript">
    (function() {
        var aws = document.createElement('script');
        aws.type = 'text/javascript';
        if (typeof(aws.async) != "undefined") { aws.async = true; }
        aws.src = '';
        var s = document.getElementsByTagName('script')[0];
        s.parentNode.insertBefore(aws, s);
    _awev=(window._awev||[]);_awev.push(["bind", "crawl_completed", function(){
        try {
            var cartId = getCookie("JetShop_CartID");
            if (cartId) {
                ADDWISH_PARTNER_NS.$.getJSON("/Services/Rest/v2/json/shoppingcart/" + cartId, function(data){
                    var productNumbers = [];
                    var cart = data[0];
                    for (i = 0; i < cart.ProductsCart.length; i++) {
                        total: cart.TotalProductSum,
                        url: document.location.protocol + "//" + document.location.hostname + "/externalcheckout.aspx?cartid=" + cart.CartId,
                        productNumbers: productNumbers
        } catch(e) {


Important: Once you have pasted it you should replace YOUR_PARTNER_ID with your own Hello Retail ID. You can find this by logging into your account.


Remember to Save your changes.

Share your Product feed with Hello Retail

For Hello Retail to know all the products in your webshop, please share your product feed with Hello Retail.

Step 1: By default all Jetshop webshop have a product feed available at the URL:


Important: Please replace YOUR_WEBSHOP_DOMAIN with your own webshop domain.

Step 2: Please verify this product feed URL is working and returning products.

Step 3: Finally share this product feed URL with Hello Retail business, to complete the set up of your Jetshop webshop.


Create a blank page for search results

You’ll need to create a new page, for Hello Retail to be able to display the search results to the user. Here’s a simple guide on how to do this.

Step 1: Log in to your Jetshop admin panel

Step 2: Navigate to Sidor > Lista sidor:


Step 3: Choose to Add new page (”Skapa ny sida"):


Step 4: Provide a name for this new page, e.g. call it Search results or Sökresultat:
Also set a headline (”Huvudrubrik”) and a title. To be able to save the page, it also needs some content (”Innehåll”). This will be removed by our script when we insert the search results, so you can just add anything. For example ”Laddar sökresultat...”, or just a dot.


Step 5: Click the link icon  to show the page url, and copy it.

Step 6: Remember to Save ("Spara")

Step 7: Finally, share this new page url with Hello Retail – for Hello Retail to finalize the setup of dynamic search.

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