Review Overlay Search
Here is a list of things we recommend you to go through to make sure your search is working as expected.
Before you start testing your solution from Hello Retail, please make sure that you are logged into your account at: https://helloretail.com/company/signin.html
After you have logged in, please go to your website address to start the review.
Important: When you enable the search on your website, they won't be live for all customers before you click "Make Live". The benefit is that you can review it, without the search being visible to your website visitors.
First, enable the Overlay Search from the Hello Retail widget. (See figure 1)
On your website, click the search and make 1-3 test searches to test if it is working.
This is done by typing in different search terms into the search field.
Make sure the search term matches the products that are shown.
Check design & color of the overlay search to make sure it matches the rest of the website.
Verify that the prices are displayed the same as the rest of the website.
Verify that badges are shown correctly (new/ on sale).
If your search includes a buy button function on the products, please verify that the buy buttons work as intended.
(If there are multiple variants of a product, the buy button should redirect to the master product).
Step 6 (Business only)
Verify that categories are working properly by clicking on a category link after a search-term has been entered.
Step 7 (Business only)
Test the filters to make sure they are working.
When you have checked that the overlay search works as expected, you can now push it live.
You do this by opening the Hello Retail widget panel from where you navigate to Search Configurations and here you select the search you want to push live and click the "Make Live" button.
If you experience any problems, don't hesitate to contact us at email@example.com.
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