To allow helloretail to send emails to customers on your behalf, it's important to synchronize your email marketing permissions.
Here's a step by step guide on how to synchronize your permissions:
Important! We recommend you sync your permissions frequently to ensure they are up-to-date – for you to get the most value out of the Triggered email services.
- As the first step, you'll have to log in to your Newsletter or Email marketing provider (e.g. MailChimp, etc.) to download a CSV-file, with a list of all the email addresses in your permission list.
- Once you have the CSV-file ready with the list of email permissions, simply navigate to Triggered Emails > Permissions and choose "Choose file" and select your CSV-file from disk.
- Wait for the import to complete.
- Once the import has completed, you can see the status of the synchronized email permissions.
It's important your CSV-file only contain a list of valid emails, with one email per line/row. No header row required.