General settings for Triggered Emails

General settings for Triggered Emails

To get started with Triggered Emails from helloretail, it's important to configure your general settings – as these will be used as the foundation across the different types of triggers you would like to enable and use.

  1. Navigate to Triggered Emails > Settings.

    Choose your Sender name and Sender email, as these will be used as the actual name and email address for sending your email notifications to customers.

    Optionally you can also choose to specify and enable sending limits if you specific have requirements in this regard.
  2. Optionally choose to define the 3rd party unsubscribe URL, if you would like users clicking the unsubscribe link, to be redirected to after helloretail has recorded the unsubscribe.

    Note: You can use the {{ email }} replacement parameter, to insert the user's email address in the link.

    This is not required, as helloretail by default will show a default unsubscribe page to users clicking the unsubscribe link.
  3. Define your design settings.

    Go to Triggered Emails -> Designs -> New default base design.
    This is where you specify the default design to be used across all your different trigger emails. Here you can easily change font family and colors; you can reference your logo and modify background and button colors.
  4. Once you are done, remember to Save your settings.

Note: If you are an advanced user, you can switch to "Source" mode – to be able to edit the actual CSS and HTML code in the email template.

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