FAQs

FAQs

    What is Hello Retail?

Hello Retail is a service which custom-builds personalization tools for webshops. Hello Retail has a range of features which can be used alone or in combination to personalize the entire user journey. This includes product recommendations, personalized newsletter content, intelligent search engine, triggered emails with notifications like price drop or abandoned cart.

These features increase the sales performance of your website, differentiate your brand and create a closer connection with your customers.

Find more details about all the Hello Retail solution features here.

How does Hello Retail work?

Hello Retail collects and analyzes the data that visitors leave behind on your site during a visit. Hello Retail then uses this data to create individual profiles of the users who visit your webshop. These profiles are then used to show content matching their previous behavior – which means that everyone who is visiting your webshop will experience it in a unique way through personalized product recommendations.

You can read more about helloretail personalization here.

How much does it cost?

Because we custom build all of our products, the price depends on a number of factors. In order to get an estimate, you’ll need to have a chat with one of our sales team so they can figure out exactly what you need, and offer you a competitive price.

Please reach out to us here or book a demo here.

Is it easy to install?

Yes! It’s super-easy to install Hello Retail on your webshop. All you need to do is add a small snippet of JavaScript.

Find more details on the installation here.

Do I need to have a lot of technical knowledge to use it?

No, and that’s what makes us different. We have a dedicated on-boarding team who are here to help you with the installation, maintenance and any difficulties which might occur along the way. We’ll never charge you extra for receiving support.

All you have to decide is how you want the features to work and look on your webshop. We’ll do the coding and make sure it’s functioning as it should.

On the other hand, if you do have a lot of technical knowledge or a developer in your team who can do the work for you – that’s also an option. We’ve built our features to be as easy to use and integrate as possible.

I don’t like other companies adding scripts to my website. How safe is it to use Hello Retail?

Very safe. We’ll never use the data we collect to do anything other than what you ask of us. We have a long list of happy customers who trust us – and we don’t want to risk losing that by handling data in an unsafe way.

You can read more about the Hello Retail cookies and JavaScript here.

Can I decide how the features work and look?

Definitely. Unlike other companies, we don’t just offer a one-size-fits-all solution – all our features are completely customizable and can be modified to accommodate your needs.

If you want to make changes to how Hello Retail works on your website, all you need to do is give us a call. We will do the rest of the work.

What webshop hosts are compatible with Hello Retail?

As long as a few conditions are met, Hello Retail will work on any kind of webshop.

Here you can find a few examples, of how easy it is to get started with Hello Retail on popular platforms like Magento, Shopify, WooCommercePrestaShop, SmartWeb, DanDomain, Shoporama, E37 and more.

Where can I find more info?

The best way would be to either contact us or get a demo of the Hello Retail solution – so please feel free to reach out to us here or book a demo here.

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