Installing the JavaScript

Installing the JavaScript

  • updated 1 mth ago

The first thing you will need to do when signing up with Hello Retail is to install the Hello Retail JavaScript on your webshop. This will enable Hello Retail to add Recommendations, Pages, Search and other content to your webshop, as well as collect necessary data about your products and visitors.

There are two ways to do this.

  1. Using a webshop extension. See the specific guides, on how to do this below.
  2. Manually installing the Hello Retail JavaScript or using Google Tag Manager. Find a specific guide on how to add script through GTM here.

Using a webshop extension

If you use one of the e-commerce platforms listed below, simply just click the platform name to get a specific guide for installing Hello Retail:

If you don’t see your specific webshop platform listed here, you can alternatively install the Hello Retail JavaScript manually by following the steps below.

Manually installing the Hello Retail JavaScript 

In this guide, you can read and learn about manually adding the Hello Retail JavaScript to your webshop.

Where can I find the JavaScript?

You find the code by logging into the Dashboard for your account and navigate to Settings -> Tracking Script as shown below.

Where should I paste the JavaScript?

The JavaScript snippet should ideally be placed in the beginning of the <head> tag in the HTML template of your webshop - with the objective to have it loaded as early as possible. Templates will vary from shop to shop, but you would want to insert the script in a global section, in order to ensure that the script is present on all pages of your webshop - as oppose to, say only the checkout- or frontpage.

What is JavaScript?

A JavaScript is a piece of code that tells your website to carry out particular actions. You don’t need to write this piece of code yourself or understand how it works; all you need to do is paste it into the code of your site.

What Does the Hello Retail JavaScript Do?

The Hello Retail JavaScript collects information about your products and customers to send them back to the Hello Retail servers. Once we have that information, we analyze it to produce product recommendations based on the information sent to Hello Retail about your visitors (by the JavaScript). Then Hello Retail send these recommendations back to your webshop to be loaded automatically when someone is viewing your webshop. Although this sounds like a lot of work – it just happens within milliseconds!

You can read more about the Hello Retail JavaScript here.


If you have any questions about this guide, then please contact Support or your designated account manager about this.

  • 3 mths agoLast active
  • 846Views
  • 1 Following